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General
General
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60 articles in this collection
Written by
Alex Harper,
Angus Goldman,
Kurt Hogan
and 2 others
How to Deposit via Bank Transfer
Learn how to send money to Swyftx from your internet banking portal!
Written by
Matt B
Updated over a week ago
Having issues depositing via Credit Card?
We've outlined the issues that may affect your credit card deposit below for your convenience here
Written by
Matt B
Updated over a week ago
How to Download a Statement from NAB
Here we outline the steps to download a PDF bank statement from your NAB internet banking portal
Written by
Matt B
Updated over a week ago
How to Download a Statement from Westpac
Here we outline the steps to download a PDF bank statement from your Westpac internet banking portal
Written by
Matt B
Updated over a week ago
How to Deposit using a Credit Card
In this article we have outlined the steps required on our platform to make depositing using your card easy!
Written by
Matt B
Updated over a week ago
How to Download a Statement from Commbank
Here we outline the steps to download a PDF bank statement from your Commbank internet banking portal
Written by
Matt B
Updated over a week ago
How to Download a Statement from ANZ
Here we outline the steps to download a PDF bank statement from your ANZ internet banking portal
Written by
Matt B
Updated over a week ago
How to update the iPhone app
Here we outline the instructions for you to update your iPhone app!
Written by
Matt B
Updated over a week ago
How to update the Android App
Here we outline the process to update your Swyftx app!
Written by
Matt B
Updated over a week ago
How long do Credit Card deposits take?
Now that Swyftx has introduced Credit Card Deposits, we've outlined how long this one may take to arrive in the account below.
Written by
Matt B
Updated over a week ago
Why are prices different between exchanges?
Understand why prices differentiate between other Australian exchanges.
Written by
Kurt Hogan
Updated over a week ago
How long do Bank Transfer deposits take?
Find out how long it will take for us to receive your Bank Transfer payment.
Written by
Kurt Hogan
Updated over a week ago
Are you falling victim to a scam?
Read this article to get an understanding of how Crypto related scams work.
Written by
Kurt Hogan
Updated over a week ago
How long do PayID deposits take?
Find out how long it will take for us to receive your PayID payment.
Written by
Kurt Hogan
Updated over a week ago
What is KYC 1 verification?
You've just received a request to complete a KYC Lvl 1 form, why?
Written by
Kurt Hogan
Updated over a week ago
How do I verify my account?
See how easy it is to verify your account with Swyftx.
Written by
Kurt Hogan
Updated over a week ago
Affiliate Commission Revenues
Updated Affiliate Commission Pay-out Information
Written by
Matt Grant
Updated over a week ago
What is KYC 2 verification?
You've just received a request to complete a KYC Lvl 2 form, why?
Written by
Kurt Hogan
Updated over a week ago
Moving Funds
How to set up a recurring deposit with Westpac
When setting up a recurring order with Swyftx, a recurring deposit can be set up with Westpac using the below instructions
Written by
Matt B
Updated over a week ago
Deposit/Withdrawal Processing Times
Find out how Swyftx processes Fiat and Crypto withdrawals and deposits, including transfer and confirmation times.
Written by
Alex Harper
Updated over a week ago
How do I make payments to other websites?
How to purchase goods/services online using Swyftx
Written by
Matt Grant
Updated over a week ago
Why has my deposit value decreased from when I deposited?
Made an AUD deposit and noticed that your balance has changed from the original deposit amount? Find out why below!
Written by
Matt Grant
Updated over a week ago
AUD Deposit Methods and Times
Compare our AUD deposit methods and how long each typically take
Written by
Angus Goldman
Updated over a week ago
How to deposit to Swyftx from Independent Reserve
Here's how to deposit from Independent Reserve to Swyftx in a few easy steps.
Written by
Matt B
Updated over a week ago
How to deposit to Swyftx from Coinjar
Here's how to deposit from Coinjar to Swyftx in a few easy steps.
Written by
Matt B
Updated over a week ago
AUD/USD Conversions - IMPORTANT!
Understand why Swyftx converts AUD deposits to USD
Written by
Alex Harper
Updated over a week ago
How do I deposit?
Instructions on where to find the deposit options within the Swyftx platform as well as the supported assets.
Written by
Alex Harper
Updated over a week ago
What is POLi & how do I use it?
Find out how POLi payments works and what to expect when using it on Swyftx.
Written by
Alex Harper
Updated over a week ago
Why can't I withdraw after depositing POLi
You've just made a POLi deposit, but aren't able to withdraw soon after
Written by
Angus Goldman
Updated over a week ago
What are mining fees?
Here we've outlined what a mining fee is and where it is incurred.
Written by
Matt B
Updated over a week ago
How do I withdraw Crypto to an external wallet?
Learn how easy it is to send your Crypto to an external wallet with Swyftx.
Written by
Angus Goldman
Updated over a week ago
Why does my AUD balance keep changing?
So you're watching your balances, and you notice that your AUD balance keeps changing, even though you're not buying or selling! What gives?
Written by
Angus Goldman
Updated over a week ago
Currencies & Tokens
How long do Crypto transfers take?
These ones can be a bit stressful so we've made this guide with some extra information to help explain how long these ones may take and why.
Written by
Matt B
Updated over a week ago
How to deposit to Swyftx from Coinbase
Here's how to deposit from Coinbase to Swyftx in a few easy steps.
Written by
Matt B
Updated over a week ago
What's the difference between Crypto and Fiat?
Cryptocurrencies share many common traits with conventional fiat money but also offer some unique attributes you can take advantage of
Written by
Matt B
Updated over a week ago
How to deposit to Swyftx from Coinspot
How to deposit your assets from your Coinspot account to your Swyftx account
Written by
Matt B
Updated over a week ago
How do I find out more about the assets listed on Swyftx?
Do your own research (DYOR) is something you've probably heard before, but where do you start?
Written by
Alex Harper
Updated over a week ago
Trading
Why are the buy and sell prices different?
Understand how price are calculated on Swyftx and why price changes with order size.
Written by
Alex Harper
Updated over a week ago
What is an order book?
Get a better understanding of what's really going on behind the scenes when you place trades.
Written by
Alex Harper
Updated over a week ago
What is a Stop Order?
Understand how to use stop orders in practise with basic examples.
Written by
Alex Harper
Updated over a week ago
What is a Limit Order?
Understand how to use limit orders in practise with basic examples.
Written by
Alex Harper
Updated over a week ago
What is a Market Order?
Learn what market orders are, how they are traded and why Swyftx uses them.
Written by
Alex Harper
Updated over a week ago
What is the base currency drop down?
Why changing the base currency can be useful and how it affects your account.
Written by
Alex Harper
Updated over a week ago
What's the difference between the Ask, Bid and Mid?
Here we explain why different pages may show different prices for an asset and why.
Written by
Matt B
Updated over a week ago
Does Swyftx offer leverage trading?
Leverage Trading with Swyftx
Written by
Matt B
Updated over a week ago
Security
What is KYC 0 verification?
You've just received a request to book in a call, why?
Written by
Matt B
Updated over a week ago
What is a wallet and do I need one?
We know the question of wallets and storage can be difficult when you're trading so we've decided to make it easy with this article.
Written by
Matt B
Updated over a week ago
Security - Best practices
Make sure you read and understand these basic security precautions you can take to secure your account.
Written by
Alex Harper
Updated over a week ago
What is 2FA or Multifactor Authentication?
Detailed explanation on protecting your account with 2FA and what apps to use.
Written by
Alex Harper
Updated over a week ago
Authentication
Find out how Swyftx manages passwords and account security.
Written by
Angus Goldman
Updated over a week ago
My 2FA codes are not working
Are the codes provided by Google Authenticator not working?
Written by
Angus Goldman
Updated over a week ago
Mobile App
Mobile Platforms
What functionality and service are available from mobile devices?
Written by
Alex Harper
Updated over a week ago
How to download the iPhone App
Here's an easy to find and download our new Swyftx App so you can trade on the go!
Written by
Matt B
Updated over a week ago
Fees
What fees do you charge?
Detailed info on the fee structure and why Swyftx takes the best approach to low cost trading.
Written by
Alex Harper
Updated over a week ago
Other
Demo Mode
How to access and use Demo Mode (Paper trading)
Written by
Angus Goldman
Updated over a week ago
How to become an Affiliate?
The in's and out's of referring customers, earning rewards and building the Swyftx community.
Written by
Alex Harper
Updated over a week ago
How to use the affiliate dashboard?
Find out how to view detailed info about your affiliate account, update payout settings and change your ref ID
Written by
Alex Harper
Updated over a week ago
What digital currencies and tokens will be listed?
Find out how Swyftx chooses what assets to list and where to see them all.
Written by
Alex Harper
Updated over a week ago
Where is my PayID deposit?
Has your PayID deposit not been processed instantly?
Written by
Angus Goldman
Updated over a week ago
What is a recurring order and how is it useful?
Find out how to set up a recurring order.
Written by
Kurt Hogan
Updated over a week ago