Identity verification is a crucial step in our onboarding process. It is important for a number of reasons, such as compliance with government regulations, security and fraud, among other things. Identity verification ensures that there is a legitimate individual behind a process and proves that the one is who he or she claims to be.

For this verification you will need your identity documents handy. Please carefully ensure that the details you enter into this section match those on your identity documents.


How to verify your identity on the Swyftx website

To complete your initial ID verification you will need to navigate to Profile > Verification > Identity (Verify Now). Please see the steps below for more details.

Step 1: Navigate to the 'Profile' tab available on the left of screen in the menu and select 'Verification'.



Step 2: To verify your ID, please select the 'Verify Now' button and take the time to complete the form accurately.


Step 3: After entering your details, you will then be prompted to enter your information from your identity documents. The most common identity documents you will be able to use for this verification include:

  1. Drivers Licence (Australia or New Zealand);

  2. Passport (Australia or New Zealand);

  3. Medicare Card; and

  4. Visa Grant.

Note: A further proof of address document may be required upon signup for verification.

From here, you will now have completed your initial ID verification on your account as per the screenshot below.


How to verify your identity on the mobile app

Depending on your previous account activity, you will be able to navigate to the verification section by:

  1. Using the "Verification" tile on Dashboard; or

  2. Selecting the Side Menu and clicking on Profile > Verification, as shown below.



To verify your identity, click on the "Identity verification" option in the list. This verification involves completing the standard 100 point ID check by submitting the appropriate document details.



The first step involves entering your personal details. Please ensure to input your personal details as shown on your identification documents. Note: any details that do not match your identification documents will delay account verification


The most common identity documents you will be able to use for this verification include:

  1. Drivers Licence (Australia or New Zealand);

  2. Passport (Australia or New Zealand);

  3. Medicare Card; and

  4. Visa Grant.

Please refer to the picture below for a comprehensive list of all the government identification documents which will allow you to verify your identity. Note: the available identification documents may differ between Australian and New Zealand users.



After you have selected the appropriate identification document. Please fill out your details as listed in the relevant document. See below:


After completing all the above steps you will have successfully verified your identity and will have access to all the features on Swyftx. Happy trading!


Further Questions?
If you are having trouble verifying your account or would like some more information on your obligation to do so, please don't hesitate to get in contact with us via the live-chat!

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