Introduction

We know that navigating a new platform can be difficult, so we've decided to make the deposit process easy through this article. You will be able to refer to the Website/browser or Mobile app instructions for depositing to Swyftx from New Zealand. As a New Zealand customer, you will have access to bank transfer, credit card and POLi deposit options. Please note these deposit methods will see that your funds arrive in NZD, other than deposits from a credit card that arrive in USD.

Please note that we work with a domestic banking partner in New Zealand, therefore this transfer is to be treated as a domestic transfer - not an international transfer.

As a New Zealand customer, deposited funds will be credited as NZD. If you would like to trade in a different currency, all trades can be made via NZD, USD or BTC, once the initial conversion is made. This can be toggled through the ‘set your default currency’ button at the top right of the platform.


We do not charge fees for depositing in New Zealand Dollars, however all NZD withdrawals will incur a $10 NZD fee.

-This is a banking provider fee, not a Swyftx fee.

(1) Website/Browser Method

Please navigate to the menu by scrolling through the left-hand column where you can select QUICK DEPOSIT. From the drop-down menu, select 'Deposit NZD' as per the below attached image.

Once on this screen you will see the different options to deposit. At this current moment, Bank Transfers, Credit Card and POLi deposits are available.

Bank Transfer

Here you will see deposit details to enter from your bank's withdrawal page. Enter these details along with the amount desired to send over to Swyftx.

Please ensure these details are filled out as above for both your statement AND the receivers statement. You should ensure all fields of information include the correct entry points in the correct order, as it can be easy to place the CODE and PARTICULARS in the wrong order.

If these are not in the correct order we will not be able to credit your funds to your account automatically, and there will be a delay in receiving these funds.

(2) Mobile App Method

Please navigate to the '+' button located at the bottom-center of screen. From the Quick actions pop up please select Deposit funds.

Once on the next screen, if you wish, you may select Don't show me this again once you have read and understood the information provided. After pressing Continue you will have the option to select three different methods of depositing: POLi payments, Credit card and Bank transfer.

Bank Transfer

Here you will see deposit details to enter from your bank's withdrawal page. Enter these details along with the amount desired to send over to Swyftx.

Please ensure these details are filled out as above for both your statement AND the receivers statement. You should ensure all fields of information include the correct entry points in the correct order, as it can be easy to place the CODE and PARTICULARS in the wrong order.

If these are not in the correct order we will not be able to credit your funds to your account automatically, and there will be a delay in receiving these funds.

Depositing from a New Zealand ANZ bank account

Please be aware that the ANZ Mobile Application has a defect in the User Interface which will affect your deposit if it's left unchecked. When entering into the Code/Particulars, a checkbox is shown stating "Same as their statement" and this checkbox is ticked by default. Please uncheck this box and enter in the details twice to avoid any issues.

NZD deposits are not instant as they are credited twice daily, once in the morning and once in the afternoon. Deposits may also incur additional processing times by your bank, please allow 1-3 business days for deposits to arrive into your Swyftx account.

POLi Payments

Here you will be provided with the available banks to deposit to Swyftx. Please ensure with the list given that your bank supports POLi deposits and you have entered a dollar amount between the range given.

After selecting Deposit you will be taken to another page, if you wish, please select Proceed. You will now be on a page that gives a drop down box option to select the bank you are depositing from. Once you have selected your bank select Continue and then proceed with inputting your banking details into the POLi system.

Please ensure these details are filled out as above for both your statement AND the receiver's statement. Select Confirm and then select Confirm again if the details are correct.

If these are not in the correct order we will not be able to credit your funds to your account automatically, and there will be a delay in receiving these funds.

Once you receive the Payment Successful page you will receive your POLi deposit within the next 30 seconds! You may need to refresh your page. Please note that POLi deposits often incur a POLi withdrawal restriction, which will be removed once the funds are received from the bank transfer on the back-end.

Credit Card

For Credit card deposits please click here.

Further Questions?

If you have any further questions or would like a hand navigating the deposit process from a NZ account, please don't hesitate to get in touch via live chat.

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