Before you start: You will need access to the old number registered to your account. If you don't have this number anymore, get in touch with us via live chat.

App

  1. Go to Menu, then select Profile.

  2. Select > next to the phone number.

  3. Enter your new phone number, then select Change Phone.

  4. Select Send SMS, and we will send a verification PIN to the phone number on your account.

  5. Enter the PIN and select Verify.

Web

  1. Click on your initials in the top menu bar, then select Profile.

  2. Select Change number on the Information tab.

  3. Enter your new phone number, then select Continue. We will send a verification PIN to the phone number on your account.

  4. Enter the PIN.


Further questions?

If you have any further questions, get in touch with us via live chat.

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