Before you start: You will need access to the old number registered to your account. If you don't have this number anymore, get in touch with us via live chat.

To change your mobile number:

App

1. Go to Menu, then select Profile.

2. Select > next to the phone number.

3. Enter your new phone number, then select Change Phone.

4. Select Send SMS, and we will send a verification PIN to the phone number on your account.

5. Enter the PIN and select Verify.

Desktop

1. Go to Menu, then select Profile.

2. Select About, then select the pencil icon next to Personal Information to edit your phone number.

3. Enter your new phone number, then select Save.

4. Select Send SMS, and we will send a verification PIN to the phone number on your account.

5. Enter the PIN and select Verify.


Further questions?

If you have any further questions, get in touch with us via live chat.

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