Your Swyftx account requires a verified phone number for several purposes including Customer Service and ID Verification. As such, it's essential that the number registered on your account is correct and valid.
In the event that you need to change the number, we've provided detailed instructions below to help walk you through this process. Please bear in mind that before the number is changed you will still need to have access to the old number registered on the account.
To change the number, first you must log into your Swyftx account and navigate to the Profile tab and then click on About. Once you've done this, your account contact details should appear. Once here, click edit on the personal information box. Refer to the below display for a visual aid.
Once here, the box will allow you to edit your personal information. Go to the field where your current phone number is and input your new phone number in it's place and hit save. See below for an example.
Finally, once you've hit save and changed the number, the box below will appear. The system will have to send you a Verification Pin via SMS to your current number. First hit Send SMS. Once you've received the code, enter this Verification Pin in the field that appears above. Once you've entered the code, hit Verify. See below for a visual aid.
Once you've verified the change, the new phone number for your account should appear in the box below.
Once that's done, you can get back to trading!
If you have any further questions, or would like a hand changing your contact number, please don't hesitate to get in touch via live-chat.