Are you seeing this error? If so, then follow the next steps to work around it.

Try again using Firefox browser. You can download and install Firefox automatically from here.

Alternatively try this 👇

  1. Click the generate POLi button

  2. Check your bank is supported

  3. Enter an amount

  4. Check the boxes

  5. Click deposit

When the next screen opens, DO NOT click anything!

Immediately click the refresh icon in your browser, this usually looks something like this.

Once the screen re-loads you'll see the deposit in the history table, we're going to copy the address value and join it with this url:



Once you have the url, paste it into a new tab in your browser like this and press enter to load the page. You can now do the POLi payment.

Further Questions?
If you have any further questions or if this article didn't help, please let us know via live chat.

Did this answer your question?