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Step 1: Add a withdrawal address

Step 2: Withdraw to an address

To withdraw any asset listed on Swyftx, you must add and verify a withdrawal address.

You will need to confirm all new withdrawal addresses by email and/or SMS.


Step 1: Add a withdrawal address

App

  1. Go to Wallet and select the asset you want to withdraw.

  2. Select Send to add a new send address.

  3. Enter the address nickname to help you identify where you are sending the asset

  4. Enter the address. (Always double-check the address. Any assets sent to an incorrect address are not recoverable.)

  5. Select Add new address. You will receive an SMS verification code.

  6. Enter the verification code.

  7. Check your email and click on the link to verify this address.

  8. Confirm it is correct, and then select Verify to continue.

Web Platform

  1. Go to Withdraw / Send in the side menu.

  2. Select the asset you want to withdraw.

  3. Select Add a new account from the list to add a new address.

  4. Enter an address nickname to help you identify where you are sending the asset.

  5. Enter the address. (Always double-check the address. Any assets sent to an incorrect address are not recoverable.)

  6. Select Continue. You will receive an SMS verification code.

  7. Enter the verification code.

  8. Check your email and click on the link to verify this address.

  9. Confirm it is correct, and then select Verify to continue.


Step 2: Withdraw to an address

App

  1. From + Quick actions in the toolbar, go to Send.

  2. Select the withdrawal address from the list.

  3. Enter the amount of the asset you want to withdraw

  4. Choose a reason for withdrawal.

  5. Review the fees and withdrawal amount.

  6. Select Send to this address. You will receive an SMS verification code.

  7. Enter the verification code to finalize the withdrawal.

Web Platform

  1. Go to Withdraw / Send in the side menu.

  2. Select the asset you want to withdraw.

  3. Select the account to send the asset.

  4. Enter the amount of the asset you want to send.

  5. Select a reason for sending from the list.

  6. Select Continue to send the asset. You will receive an SMS verification code.

  7. Enter the verification code to finalize the withdrawal.

The funds will be available at the withdrawal address shortly after withdrawing. The time it takes may vary depending on which asset and how busy the network is.


Further questions?

If you have any further questions, get in touch with us via live chat.

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