Withdrawals can be made by navigating to the Trade > Asset menu and then searching for the asset you wish to withdraw. Click the asset then click the Withdraw tab.
Add a withdrawal address
To withdraw any asset listed on Swyftx, you will first need to add and verify a withdrawal address. To do this:
- Navigate to the withdrawal tab for the asset you want to withdraw
- Click the + button found in the Withdrawal Address table
- Fill out all the fields. Note: the label is a name or description so that you can identify where you are sending the asset. E.g. the name of your hardware wallet, or the name of the service your are depositing to.
- Click Add.
- Then check your emails for a confirmation email with a verification link included (be sure to check your junk/spam folders as well!).
- Double check it is correct and then click the link within to authorise the new withdrawal address.
That withdrawal address should now be verified!
Withdraw to a withdrawal address
Now that you've added and verified a withdrawal address for your asset, you can withdraw funds to it.
1. Find the withdrawal address from the list that you wish to withdraw to
2. Click the blue hand and dollar icon to open a withdrawal dialog (if this icon doesn't appear, it will likely because you haven't verified the withdrawal address, or you need to refresh your screen)
3. Enter the amount of the asset you wish to withdraw
4. Click the withdraw button to submit the withdrawal
The funds will be available at the withdrawal address shortly after withdrawing, and the delay varies depending on which asset, and how busy the network is.
If you have any further questions or need a hand with anything else, please don't hesitate to get in touch with us via live-chat.